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Northern Heart Films GDPR & Privacy Policy 2022

Who are we?

Northern Heart Films ltd is a film & media production company based at Studio 14, The Old Courts, Crawford Street, Wigan, Greater Manchester WN1 1NA. We specialise in factual entertainment for a myriad of clients for broadcast and online viewing worldwide.

Northern Heart Films is a limited company founded by Scott Bradley and Natasha Hawthornthwaite who are also the two shareholders. We have been trading as a limited company since 14/04/2020 but have been working as a partnership under Northern Heart Films since 2016.

Why do we collect data?

We collect data for normal business activities:

  • to complete our projects and contractual obligations
  • to research stories and projects for journalism projects
  • through documents and content supplied to us as part of our work (i.e. documents for translation, film files for review, text for content etc)
  • to market our services to existing and new clients
  • to invoice our clients, pay our suppliers and complete our annual accounts
  • as part of our own due diligence to comply with our public liability and indemnity insurance.

    We do not sell or trade data or pass on data to third parties without the specific written permission of the data supplier. For example, if we are asked to recommend a colleague for a job etc.

    We will share data if required to do so by law (e.g. by the police or as part of a legal process) or as part of our regular accounting activities (invoicing etc).

    How do we collect data?

    We collect data in usual ways:

  • Business to business contact scenarios (trade shows, meetings etc)
  • Introductions and recommendations
  • E-mail contact and on-line agency contacts (e.g. Linkedin etc)
  • Through our website & social media
  • Contact information in the public domain

    What data do we collect?

    Client/customer information: contact names, job titles, addresses, email, contact number, web addresses, social media information, billing information & bank details
    Contributors for film projects: contact names, job titles, addresses, email, contact number, web addresses, social media information, photographs and digital film
    We do not collect sensitive personal data (health, sexual orientation, dates of birth, school/college info etc) unless this is required for a particular project (e.g. a film or a journalism piece)

    How do we store data?

    Our contact lists are stored in Apple iOS (Mail & Contacts) and Google Android/Gmail address books, Gmail. Zoho Mail. Our project management software ‘Studio Ninja’. All our computers and devices are password-protected.


    We use some software as part of our workflows that stores data and metadata including:
    Adobe Photoshop/Creative Cloud – for photography projects
    Adobe Premiere Pro/Creative Cloud – film editing software
    We understand that data stored on these systems cannot be deleted for legal reasons including the following:
    Public liability and indemnity insurance purposes.
    We need to be able to defend our work and back reference projects in case of legal challenge.
    Data (including film footage and archive material) from old projects/films may be required in future productions
    Compliance for TV/film.

    It is a requirement that all invoices and company paperwork should be retained for 7 years for HMRC purposes and longer for income tax purposes.

    As such, if you have contributed to a Northern Heart Films project prior to 2018 (e.g. as an interviewee on or off camera or as vox pop etc.) this contribution will remain as part of that published work and as part of the rushes and research material that support that work. For legal reasons, we are required to retain information in the event that we need to defend published work.

    As of 2018, anyone contributing to a Northern Heart Films media project will be asked to complete a contributor consent form and this will cover data protection and rights. These contributor forms will be kept indefinitely or for as long as the programme they pertain to remains active.

    Data management & viewing your data

    We regularly update our contact lists and delete old & irrelevant contacts.
    If you wish to be removed from our contact list please send us an email to
    If you require further information please contact Scott Bradley at

  • Log Data

    We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.


    Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


    The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

    Links to other sites

    Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you have any questions about this Privacy Policy, please contact us.